000 00536cam a22001932 4500
001 0000021693
005 20150803093454.0
008 121106s2006 ii 000 0 eng d
020 _a8188683965 :
040 _aPUL
050 _aTX 911.3
_b.A73 2006
100 1 _aAradhana, Maria.
245 1 0 _aComplaint management in the hotel industry.
_cAradhana Maria.
260 _aIndia :
_bAbhijeet Publication,
_c2006.
300 _a311 p. ;
_c20 cm.
650 0 _aManagement
_xHotel industry.
908 _a121106
942 _2lcc
_cBK
999 _c20792
_d20792