Results of search for 'su:"Service industries."' › Presbyterian University of East Africa catalog

Image from Google Jackets

Selling the invisible: a field guide to modern marketing. by Harry Beckwith. by

Beckwith, Harry

Material type:

Text; Format: print ; Literary form:

Publication details: New York : Warner Books,inc, 1997

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD9980.5 .B425 1997.

Image from Google Jackets

Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke. by

Albrecht, Karl, 1941-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Homewood, Ill : Dow Jones-Irwin, c1985

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD9981.5 .A43 1985.

Image from Google Jackets

The Management of service Operations / J Nevan Wright. by

Wright, J Nevan

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Australia : South Western, 2004

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD9981.5 .W786 2004..

Image from Google Jackets

Innovation in marketing / edited by Peter Doyle and Susan Bridgewater. by

Series: Marketing series (London, England)

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Oxford ; Boston : Butterworth-Heinemann, 1998

Online resources:

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HF5415.13 .I55 1998.

Image from Google Jackets

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by

Edition: 4th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : McGraw-Hill/Irwin, 2003

Online resources:

Click here to access online

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD 9980.5 .Z45 2003. Presbyterian University of East Africa - Nairobi Library (1)Call number: HD 9980.5 .Z45 2003.

Image from Google Jackets

Total global strategy II: Updated for the internet and service era. George S. Yip. by

Yip, George S

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Prentice Hall, c2003

Other title:

Total global strategy 2
Total global strategy two

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD 62.4 .Y565 2003.

Image from Google Jackets

The professional edge: Competencies in public service. James S. Bowman ... [et al.]. by

Bowman, James S, 1945-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Armonk, N.Y. : M.E. Sharpe, c2004

Online resources:

Table of contents

Availability: Items available for loan: Presbyterian University of East Africa - Nairobi Library (1)Call number: JF 1351 .P75 2004.

Image from Google Jackets

Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : McGraw-Hill, c2001

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD9980.5 .F549 2001.

Image from Google Jackets

Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by

Edition: 5th ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HF5415.122 .L68 2004.

10.

Image from Google Jackets

Global trade in services: Fear, facts, and offshoring. J. Bradford Jensen. by

Jensen, J. Bradford

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Washington, DC : Peterson Institute for International Economics, 2011

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD 9980.5 .J46 2011.

11.

Image from Google Jackets

Services marketing: Integrating customer focus across the firm. Valarie A. Zeithaml, Mary Jo Bitner. by

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : Irwin/McGraw-Hill, c2000

Online resources:

Availability: Items available for loan: Presbyterian University of East Africa - Main Library (1)Call number: HD 9980.5 .Z45 2000.

Refine your search

Availability

Authors

Collections

Holding libraries

Item types

Locations

Series

Topics

Your search returned 11 results.