The customer-centered enterprise : How IBM and other world-class companies achieve extraordinary results by putting customers first Harvey Thompson.
Material type:
TextPublication details: New York : McGraw-Hill, 2000.Description: xv, 245 p. : ill. ; 24 cmISBN: - 0071352104
- HF5415.5 .T484 2000
General circulation books
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
General circulation books
|
Presbyterian University of East Africa - Nairobi Library General Stacks | HF5415.5 .T484 2000 (Browse shelf(Opens below)) | copy 1 | Available | 140020000948 | |
General circulation books
|
Presbyterian University of East Africa - Nairobi Library General Stacks | HF5415.5 .T484 2000 (Browse shelf(Opens below)) | copy 2 | Available | 140020000945 |
Includes index.
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