Includes bibliographical references and index.

Personality communication -- Interpersonal communication and personality -- Understanding self, personality, and communication -- Understanding your perceptions of others -- Interpersonal communication skills -- Assessing and developing verbal message skills -- Understanding, assessing, and developing nonverbal messages -- Assessing and developing listening and responding skills -- Emotions and communication -- Conflict in relationships : awareness to resolution -- Interpersonal communication dynamics -- Understanding relationships -- Self-disclosure and intimacy in relationships -- Family and friend relationships -- Workplace relationships -- .