@book{33422,
	author = {Pierangelo, Roger. and Giuliani, George A.,},
	title = {EDM :},
	publisher = {Jossey-Bass,},
	year = {c2007.},
	address = {San Francisco, CA :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/toc/ecip072/2006032161.html}
}