@book{33116,
	author = {Gramer, Margot. and Ward, Colin},
	title = {Q :},
	publisher = {Oxford University Press,},
	year = {2011.},
	series = {Q: Skills for Success},
	address = {Oxford ;},
	url = {http://catdir.loc.gov/catdir/enhancements/fy1117/2011378707-b.html}
}