TY - BOOK AU - Nash,David B. TI - Connecting with the new healthcare consumer: defining you strategy SN - 0834220040 AV - R727.3 .C673 2001 U1 - 610.69/6 21 PY - 2001/// CY - Gaithersburg, MD PB - Aspen Publishers KW - Physician and patient KW - Patient satisfaction KW - Consumer education N1 - Includes bibliographical references and index ER -