00738cam a22002414a 450000100090000000300040000900500170001300800410003001000170007102000150008804000180010304200080012105000230012908200170015224501040016926000490027330000270032250400510034965000270040065000260042765000240045370000190047712290409OSt20220210115356.0010126s2001    mdu      b    001 0 eng    a  2001022029  a0834220040  aDLCcDLCdPUL  apcc00aR727.3b.C673 200100a610.69/622100aConnecting with the new healthcare consumer :bdefining you strategy /cDavid B. Nash ... [et al.].  aGaithersburg, MD :bAspen Publishers,c2001.  axxiv, 544 p. ;c24 cm.  aIncludes bibliographical references and index. 0aPhysician and patient. 0aPatient satisfaction. 0aConsumer education.1 aNash, David B.