@book{31877,
	author = {Morreale, Sherwyn P. and Spitzberg, Brian H.},
	title = {Human communication:},
	publisher = {Wadsworth,},
	year = {c2007.},
	address = {Belmont, CA, USA :},
	url = {http://www.loc.gov/catdir/enhancements/fy1104/2005930579-d.html}
}