TY  - BOOK
AU  - O'Rourke,James S.
AU  - O'Rourke,James S.
AU  - O'Hair,Mary John
TI  - Business communication: Case book. 
SN  - 978-0324014155
AV  - HF 5718 .O38 2007
U1  - 658.4/5 21
PY  - 2007///
CY  - Cincinnati
PB  - South-Western College Pub.
KW  - Business communication
N1  - Includes bibliographical references and indexes
ER  -