TY - BOOK AU - Malone,Christine AU - Papazian-Boyce,Lorraine AU - Routh,Kristiana D. TI - Administrative Medical Assisting: Foundations and Practices SN - 978-0131999329X(hbk.) AV - R 728.8 .M278 2010 U1 - 610.73/7092 23 PY - 2010/// CY - Upper Saddle River, N.J PB - Pearson Education KW - Practice Management, Medical KW - Allied Health Personnel N1 - Includes bibliographical references and index; The history of medicine and health care -- Medical-assisting certification and scope of practice -- Roles and responsibilities of the health care team -- Medicine and the law -- Medicine and ethics -- Interpersonal communication skills -- Written communication -- Telephone procedures -- Front desk reception -- Scheduling -- Medical records management -- Electronic health records -- Computers in the medical office -- Equipment, maintenance, and supply inventory -- Office policies and procedures -- Handling medical office emergencies -- Insurance billing -- Diagnostic coding -- Procedural coding -- Billing, collections, and credit -- Payroll, accounts payable, and banking procedures -- Managing the medical office -- Marketing the medical office -- Competing in the job market ER -