Foundations and Practices Malone, Christine creator author. Papazian-Boyce, Lorraine. Routh, Kristiana D. text bibliography mau Upper Saddle River, N.J Pearson Education 2010 2009 monographic eng

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xxxi, 584 p color illustrations; 29 cm The history of medicine and health care -- Medical-assisting certification and scope of practice -- Roles and responsibilities of the health care team -- Medicine and the law -- Medicine and ethics -- Interpersonal communication skills -- Written communication -- Telephone procedures -- Front desk reception -- Scheduling -- Medical records management -- Electronic health records -- Computers in the medical office -- Equipment, maintenance, and supply inventory -- Office policies and procedures -- Handling medical office emergencies -- Insurance billing -- Diagnostic coding -- Procedural coding -- Billing, collections, and credit -- Payroll, accounts payable, and banking procedures -- Managing the medical office -- Marketing the medical office -- Competing in the job market. Christine Malone, MBA, MHA, CMPE, CPHRM, FACHE ; contributors, Lorraine M. Papazian-Boyce, MS, CPC, AHIMA-Approved ICD-10-CM/PCS Trainer, President, PB Resources, Kristiana D. Routh, RMA. Includes bibliographical references and index. Practice Management, Medical Allied Health Personnel R 728.8 .M278 2010 610.73/7092 W 80 978-0131999329X(hbk.) 013199932X (hbk.) 2008006040 DNLM/DLC 140113 20160120130949.0 18007543