@book{30990,
	author = {Arreola, Raoul A.},
	title = {Developing a comprehensive faculty evaluation system:},
	publisher = {Anker Pub. Co.,},
	year = {c2000.},
	address = {Bolton, MA :},
	edition = {2nd ed.},
	url = {http://edrev.asu.edu/reviews/rev189.htm}
}