01013cam a22002774a 450000100090000000300020000900500170001100800410002801000170006902000220008604000180010804200080012605000230013408200180015710000440017524500770021925000120029626000490030830000340035750400640039165000300045590600450048594200120053099900170054295201760055913705091O20151104151448.0040830s2005 ohua b 001 0 eng  a 2004112865 a0324301596 (pbk.) aPULcPULdPUL apcc00aHD 62.15b.D4 200500a658.4/0132221 aEvans, James R.q(James Robert),d1950-10aTotal quality :bManagement, organization and strategy.cJames R. Evans. a4th ed. aMason, Oio :bThomson/South-Western,cc2005. axii, 467 p. :bill. ;c24 cm. aIncludes bibliographical references (p. 451-456) and index. 0aTotal quality management. a7bcbccorignewd3eepcnf20gy-gencatlg 2lcccBK c30547d30547 00102lcc40708NFICaPUEAbPUEAcGENd2015-11-04eBooks for AFRICAg5000.00i2015-11818l1oHD 62.15 .D4 2005p2015-3813r2023-02-28 00:00:00s2023-02-15w2015-11-04yBK