00878cam a2200265 a 4500001000800000005001700008008004100025010001700066020001500083020004800098040001800146050002300164082001200187100002400199245012300223260003900346300004100385504006400426650002100490650001600511650002500527650001700552700002000569700002300589488893220151029150548.0930721s1994    iluab    b    001 0 eng    a   93030802   a0256124531  a978-0256145598 (annotated instructor's ed.)  aDLCcDLCdPUL00aHD 30.23b.I9 199400a6582201 aIvancevich, John M.10aManagement:bQuality and competitiveness.cJohn M. Ivancevich, Peter Lorenzi, Steven J. Skinner with Philip B. Crosby.  aBurr Ridge, Ill. :bIrwin,cc1994.  axxvii, 660 p. :bill., map ;c28 cm.  aIncludes bibliographical references (p. 629-646) and index. 0aDecision making. 0aManagement. 0aQuality of products. 0aCompetition.1 aLorenzi, Peter.1 aSkinner, Steven J.