@book{30062,
	author = {Schwalbe, Kathy.},
	title = {Information technology:},
	publisher = {Thomson/Course Technology,},
	year = {c2004.},
	address = {Cambridge, Mass. :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1514/2004351753-b.html}
}