@book{25981,
	author = {Fulton-Calkins, Patsy, and Hanks, Joanna D.},
	title = {Procedures for the office professional.},
	publisher = {South-Western Educational Pub.,},
	year = {c2000.},
	address = {Australia ;},
	edition = {4th ed.},
	note = {Includes index.}
}