01475cam a2200337 a 4500 12264842 O 20150801152003.0 001222s2002 mau b 001 0 eng 00069536 0072441070 (v. 1 : alk. paper) 0072441437 (v. 2 : alk. paper) 0071120742 (international ed.) PUL PUL PUL Z 711 .K32 2002 025.5/52 21 Katz, William A., 1924- Introduction to reference work: William A. Katz. Basic information services, volume I 8th ed. Boston : McGraw-Hill, 2002. 1 v. ; 24 cm. Includes bibliographical references and index. v. 1. Basic information services -- v. 2. Reference services and reference processes. Reference services (Libraries) Reference books Bibliography. Publisher description http://www.loc.gov/catdir/description/mh021/00069536.html Table of Contents http://www.loc.gov/catdir/toc/mh021/00069536.html 7 cbc orignew 1 ocip 20 y-gencatlg lcc BK 25383 25383 0 0 lcc 0 0 NFIC PUEA PUEA GEN 2014-10-14 BOOKS FOR AFRICA 4500.00 0 Z 711 .K32 2002 2014-4150 2014-10-14 00:00:00 2014-10-14 BK