@book{24677,
	author = {Johnson, Steven,},
	title = {The IT professional's business and communications guide :},
	publisher = {Wiley Pub.,},
	year = {c2007.},
	address = {Indianapolis, Ind. :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0713/2007011149.html}
}