TY - BOOK AU - Russell,Roberta S. AU - Taylor,Bernard W. TI - Operations management: Multimedia version SN - 978-0130130923 AV - TS 155 .R755 1999 PY - 2000/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Production management KW - Quality control N1 - Includes bibliographical references and index ER -