The new competitive edge Barlow, Janelle 1943- creator Stewart, Paul 1966- text bibliography cau San Francisco, CA Berrett-Koehler c2004 2004 1st ed. monographic eng

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xii, 259 p. : ill. ; 24 cm. Janelle Barlow and Paul Stewart. Includes bibliographical references (p. 243-2445) and index. Customer services Business names Brand name products HF 5415.5 .B3667 2004 978-1576752984 2004047605 http://www.loc.gov/catdir/enhancements/fy0715/2004047605-d.html http://www.loc.gov/catdir/enhancements/fy0913/2004047605-b.html http://www.loc.gov/catdir/enhancements/fy0715/2004047605-d.html http://www.loc.gov/catdir/enhancements/fy0913/2004047605-b.html PUL 040331 20150812181706.0 13544091