The Pfeiffer book of successful conflict management tools The most enduring, effective, and valuable training activities for managing workplace conflict Book of successful conflict management tools Gordon Jack . text xxu San Francisco, CA Pfeiffer 2003 monographic eng
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xviii, 430 p. ill. ; 23 cm Edited by Jack Gordon. Pfeiffer's classic activities for managing conflict at work [from old catalogue] Includes references conflict management organizational style conflict resolution strategies conflicts HM 1126 .C648 2003 The pfeiffer essential resources series 9780470193440 PUL 130918 20150807165902.0