01394cam a2200349 a 4500 14848825 O 20140825165443.0 070514s2007 ne ab b 001 0 eng 2007020283 0123741523 (pbk. : alk. paper) 0123741521 (pbk. : alk. paper) (OCoLC)ocn129958028 (OCoLC)129958028 PUL PUL PUL PUL PUL PUL HF5548.32 .H367 2007 658.4/06 22 Harmon, Paul, 1942- Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport. 2nd ed. Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. xli, 549 p. : ill., map ; 24 cm. Includes bibliographical references and index. Electronic commerce. Organizational change. System design. Table of contents only http://www.loc.gov/catdir/toc/ecip0718/2007020283.html Publisher description http://www.loc.gov/catdir/enhancements/fy0742/2007020283-d.html 7 cbc orignew 1 ecip 20 y-gencatlg lcc BK 21008 21008 0 0 lcc 0 0 NFIC PUEA PUEA GEN 2013-01-18 BOOK AID 5000.00 1 HF5548.32 .H367 2007 020020008119 2013-03-01 00:00:00 2013-02-25 C1 2013-01-18 BK