TY - BOOK AU - Bridgewater,Susan AU - Doyle,Peter ED - Chartered Institute of Marketing. TI - Innovation in marketing T2 - The Chartered Institute of Marketing/Butterworth-Heinemann marketing series SN - 0750641215 AV - HF5415.13 .I55 1998 U1 - 658.8 21 PY - 1998/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Marketing KW - Management KW - Case studies KW - Service industries KW - Technological innovations N1 - "Published in association with the Chartered Institute of Marketing."; Includes bibliographical references and index UR - http://www.loc.gov/catdir/description/els031/00551300.html UR - http://www.loc.gov/catdir/toc/els031/00551300.html ER -