TY  - BOOK
AU  - Aradhana,Maria
TI  - Complaint management in the hotel industry
SN  - 8188683965 :
AV  - TX 911.3 .A73 2006
PY  - 2006///
CY  - India
PB  - Abhijeet Publication
KW  - Management
KW  - Hotel industry
ER  -