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Hospitality and restaurant management: Competency guide. National Restaurant Association Educational Foundation.

Contributor(s): Material type: TextSeries: NRAEF ManageFirst programPublication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007.Description: xii, 257 p. : col. ill., col. map ; 28 cmISBN:
  • 978-0132283808 (pbk.)
Other title:
  • At head of title: NRAEF ManageFirst
Subject(s): LOC classification:
  • TX 911.3 .M27H6225 2007
Contents:
The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting.
Item type: General circulation books
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Item type Current library Collection Call number Copy number Status Barcode
General circulation books Presbyterian University of East Africa - Main Library General Stacks Non-fiction TX 911.3 .M27H6225 2007 (Browse shelf(Opens below)) C1 Available 2016-0517
Browsing Presbyterian University of East Africa - Main Library shelves, Shelving location: General Stacks, Collection: Non-fiction Close shelf browser (Hides shelf browser)

"A core credential topic of the NRAEF certificate program"--Cover.

Includes index.

The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting.

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