Services marketing: Integrating customer focus across the firm. Valarie A. Zeithaml, Mary Jo Bitner.

By:

Contributor(s):

Material type:

TextPublication details: Boston : Irwin/McGraw-Hill, c2000.Edition: 2nd edDescription: xxviii, 620 p. : ill. ; 26 cmISBN:

Subject(s):

DDC classification:

LOC classification:

Online resources:

Item type:

General circulation books

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Barcode
General circulation books	Presbyterian University of East Africa - Main Library General Stacks	Non-fiction	HD 9980.5 .Z45 2000 (Browse shelf(Opens below))	Available	2015-3446

Previous				No cover image available		No cover image available		Next
Previous	HD 9737 .N53A34 2011 Investment in technology and export potential of firms in South-West Nigeria /	HD 9737 .N53A34 2011 Investment in technology and export potential of firms in South-West Nigeria /	HD 9940. K42 I35 2003 Prospects of Kenya's clothing exports under AGOA after 2004 /	HD 9980.5 .Z45 2000 Services marketing:	HD 9980.5 .Z45 2003 Services marketing :	HE 3419 .U403 1965 Railways and development in Uganda	HE 277 .I3313 2009 Broadband economics:	Next

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.