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Supporting users and troubleshooting desktop applications on a Microsoft Windows XP operating system: Textbook. Joli Ballew.

By: Material type: TextPublication details: Redmond, WA : Microsoft, c2005.Description: xxii, 372 p. : ill. ; 28 cm. + 2 CD-ROMs (4 3/4 in.)ISBN:
  • 0735620768
Report number: X10-89830Subject(s): LOC classification:
  • QA 76.3 .B32 2005
Contents:
1. Introduction to desktop support -- 2. Resolving a service call -- 3. Troubleshooting the operating system -- 4. Microsoft Outlook 2003 and Outlook Express -- 5. Configuring Internet Explorer -- 6. Install and configure Microsoft Office applications -- 7. Troubleshoot Office applications -- 8. Common connectivity problems -- 9. Security and security permissions -- 10. Protect the computer -- 11. Troubleshooting application access on multiuser, multiboot, and networked computers.
Item type: General circulation books
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
General circulation books Presbyterian University of East Africa - Main Library General Stacks Non-fiction QA 76.3 .B32 2005 (Browse shelf(Opens below)) C1 Available 2015-3144

Includes index.

1. Introduction to desktop support -- 2. Resolving a service call -- 3. Troubleshooting the operating system -- 4. Microsoft Outlook 2003 and Outlook Express -- 5. Configuring Internet Explorer -- 6. Install and configure Microsoft Office applications -- 7. Troubleshoot Office applications -- 8. Common connectivity problems -- 9. Security and security permissions -- 10. Protect the computer -- 11. Troubleshooting application access on multiuser, multiboot, and networked computers.

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