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Branded customer service: The new competitive edge. Janelle Barlow and Paul Stewart.

By: Contributor(s): Material type: TextPublication details: San Francisco, CA : Berrett-Koehler, c2004.Edition: 1st edDescription: xii, 259 p. : ill. ; 24 cmISBN:
  • 978-1576752984
Subject(s): LOC classification:
  • HF 5415.5 .B3667 2004
Online resources:
Item type: General circulation books
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Holdings
Item type Current library Collection Call number Copy number Status Barcode
General circulation books Presbyterian University of East Africa - Main Library General Stacks Non-fiction HF 5415.5 .B3667 2004 (Browse shelf(Opens below)) c7 Available 2014-2278
General circulation books Presbyterian University of East Africa - Main Library General Stacks Non-fiction HF 5415.5 .B3667 2004 (Browse shelf(Opens below)) C1 Available 2014-1102
General circulation books Presbyterian University of East Africa - Main Library General Stacks Non-fiction HF 5415.5 .B3667 2004 (Browse shelf(Opens below)) C2 Available 2014-1103
General circulation books Presbyterian University of East Africa - Main Library General Stacks Non-fiction HF 5415.5 .B3667 2004 (Browse shelf(Opens below)) C3 Available 2014-1104
General circulation books Presbyterian University of East Africa - Nairobi Library General Stacks Non-fiction HF 5415.5 .B3667 2004 (Browse shelf(Opens below)) C4 Available 2014-1217
General circulation books Presbyterian University of East Africa - Nairobi Library General Stacks Non-fiction HF 5415.5 .B3667 2004 (Browse shelf(Opens below)) C5 Available 2014-1235

Includes bibliographical references (p. 243-2445) and index.

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