Service management, principles and practices / William H. Bleuel and Joseph D. Patton, Jr.
Material type:
TextPublication details: Pittsburgh : Instrument Society of America, c1978.Description: xv, 265 p. : ill ; cmISBN: - 087664373X
- HF5415.5 .B55 1978
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Presbyterian University of East Africa - Main Library | HF5415.5 .B55 1978 (Browse shelf(Opens below)) | Withdrawn | 140020003164 |
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| HF 5415.5 .B3667 2004 Branded customer service: | HF 5415.5 .B3667 2004 Branded customer service: | HF 5415.5 .B3667 2004 Branded customer service: | HF5415.5 .B55 1978 Service management, principles and practices / | HF5415.5 .F58 2007 Human sigma : | HF 5415.5 .M35 2012 Successuful customer care : | HF5415.5 .P46 c1999. The one to one manager : |
Includes indexes.
Bibliography: p. 253-260.
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