Complaint management in the hotel industry. (Record no. 20792)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00536cam a22001932 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000021693 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20150803093454.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 121106s2006 ii 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8188683965 : |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | PUL |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX 911.3 |
| Item number | .A73 2006 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Aradhana, Maria. |
| 245 10 - TITLE STATEMENT | |
| Title | Complaint management in the hotel industry. |
| Statement of responsibility, etc | Aradhana Maria. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | India : |
| Name of publisher, distributor, etc | Abhijeet Publication, |
| Date of publication, distribution, etc | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 311 p. ; |
| Dimensions | 20 cm. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Management |
| General subdivision | Hotel industry. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 121106 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Item type | General circulation books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last borrowed | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Presbyterian University of East Africa - Main Library | Presbyterian University of East Africa - Main Library | 26/12/2012 | PURCHASE | 2000.00 | 2 | 2 | TX 911.3 .A73 2006 | 020020007697 | 19/07/2013 | 10/07/2013 | 26/12/2012 | General circulation books | ||||
| Library of Congress Classification | Presbyterian University of East Africa - Main Library | Presbyterian University of East Africa - Main Library | 26/12/2012 | purchase | 2900.00 | 4 | TX 911.3 .A73 2006 | 020020007696 | 28/03/2015 | 11/03/2015 | 26/12/2012 | General circulation books |