Service management, principles and practices / (Record no. 20079)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00644nam a22002052 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0000020956 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140825165310.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120613s1978 paua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 087664373X |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | PUL |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .B55 1978 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bleuel, William H. |
| 245 10 - TITLE STATEMENT | |
| Title | Service management, principles and practices / |
| Statement of responsibility, etc | William H. Bleuel and Joseph D. Patton, Jr. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Pittsburgh : |
| Name of publisher, distributor, etc | Instrument Society of America, |
| Date of publication, distribution, etc | c1978. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 265 p. : |
| Other physical details | ill ; |
| Dimensions | cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes indexes. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Bibliography: p. 253-260. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Management. |
| 908 ## - PUT COMMAND PARAMETER (RLIN) | |
| Put command parameter | 120613 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Withdrawn | Library of Congress Classification | Presbyterian University of East Africa - Main Library | Presbyterian University of East Africa - Main Library | 26/12/2012 | DON | HF5415.5 .B55 1978 | 140020003164 | 20/08/2025 | 26/12/2012 | General circulation books |