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Complaint management in the hotel industry.

Aradhana, Maria.

Complaint management in the hotel industry. Aradhana Maria. - India : Abhijeet Publication, 2006. - 311 p. ; 20 cm.

ISBN: 8188683965 :

Subjects--Topical Terms:
Management--Hotel industry.

LC Class. No.: TX 911.3 / .A73 2006

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