Service America! :
Albrecht, Karl, 1941-.
Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke. - Homewood, Ill : Dow Jones-Irwin, c1985. - ix, 203 p. : ill ; 24 cm.
Includes index.
Bibliography: p. 198-199.
0870946595 :
Service industries--Management.
HD9981.5 / .A43 1985
Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke. - Homewood, Ill : Dow Jones-Irwin, c1985. - ix, 203 p. : ill ; 24 cm.
Includes index.
Bibliography: p. 198-199.
0870946595 :
Service industries--Management.
HD9981.5 / .A43 1985